| 铁路货运服务质量的AHP-Fuzzy评价 |
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| 引用本文： | 冯芬玲,陈治亚. 铁路货运服务质量的AHP-Fuzzy评价[J]. 技术经济, 2007, 26(5): 95-97 |
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| 作者姓名： | 冯芬玲 陈治亚 |
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| 作者单位： | 中南大学,交通运输工程学院,长沙,410075 |
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| 摘 要： | 如何客观、公正、准确的评价铁路货运服务质量是促使铁路货物运输质量提高的关键因素。文章建立了铁路货运服务质量的AHP-Fuzzy评价模型,并举例说明了该模型的应用,评价结果与事实相符。
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| 关 键 词： | 铁路货物运输 服务质量 AHP Fuzzy 评价 |
| 文章编号： | 24369088 |
| 修稿时间： | 2007-01-15 |
A Study of Railway Freight Transportation Service Quality Evaluation Based on AHP-Fuzzy |
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| FENG Fen-ling,CHEN Zhi-ya. A Study of Railway Freight Transportation Service Quality Evaluation Based on AHP-Fuzzy[J]. Technology Economics, 2007, 26(5): 95-97 |
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| Authors: | FENG Fen-ling CHEN Zhi-ya |
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| Affiliation: | School of Traffic and Transportation Engineering, Central South University, Changsha 410075, China |
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| Abstract: | Constant evaluation of freight service quality is an important method to improve the market competence of freight enterprises. This paper set up a railway freight transportation service quality evaluation model based on AHP-Fuzzy. It evaluated the rail freight transportation service quality of a station by the model, and the result is accord with verity. |
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| Keywords: | railway freight service quality AHP Fuzzy evaluation |
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