Understanding the human side of green hospitality management |
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| Institution: | 1. Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee, 247667, Uttarakhand, India;2. Montpellier Business School (MBS), 2300 Avenue des Moulins, Montpellier, 34185, France;1. Tomas Bata University in Zlín, Nám. T. G. Masaryka 5555, 76001 Zlín, Czech Republic;2. La Rochelle Business School – Excelia Group, CEREGE EA 1722, 102 rue de Coureilles, 17024 La Rochelle Cedex 1, France;3. University of Economics and Law, Vietnam National University – Ho Chi Minh City, 669 QL1A, KP3, 71309 Thu Duc District, Ho Chi Minh City, Viet Nam;1. School of Hotel & Tourism Management, The Hong Kong Polytechnic University, 17 Science Museum Road, TST East, Kowloon, Hong Kong;2. Rosen College of Hospitality Management, University of Central Florida, 9907 Universal Boulevard, Orlando, FL 32819, United States;1. International Center for Hospitality Research & Development, Dedman School of Hospitality, Florida State University, 288 Champions Way, UCB 4117, P.O. Box 3062541, Tallahassee, FL, 32306, United States;2. Faculty of Hospitality and Tourism, Prince of Songkla University, Phuket Campus, 80 Moo 1, Vichitsongkram Rd., Kathu, Phuket, 83120, Thailand;1. University of the Balearic Islands, Crta. Valldemossa, km 7.5. Palma de Mallorca (Balearic Islands), E-07122, Spain;2. Universidad de Santiago de Compostela, Avda. do Burgo, s/n. (Campus Norte), E-15782, Spain;1. School of Tourism, Hainan University, Haikou 570228, China;2. Faculty of Business Administration and Social Sciences, Mohammad Ali Jinnah University, Karachi, Pakistan;3. Department of Management Sciences, IQRA University, Karachi 75300, Pakistan |
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| Abstract: | Green training is considered as crucial factor in green human resource management, stimulating environmental performance in an organisation. However, the effects of environmental training on the performance of organisations in the hospitality industry have so far been under-studied. At the same time, hospitality industry in India has attracted significant attention, and therefore deserves to be studied further. This study explores the mediating effects of green competencies and proactive environmental management maturity as well as the moderating effect of environmental commitment. In order to conduct empirical analysis, a survey instrument is developed for data collection. The results indicate the following relationships: (a) a positive and significant relationship between green training and environmental performance; (b) a mediating effect of green competencies; (c) a mediating effect of proactive environmental management maturity; and (d) a moderating effect of environmental commitment. This work provides insights towards the ‘human side’ of transitioning towards sustainable hospitality management. |
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| Keywords: | Sustainable hospitality management Green human resource management Green training Environmental performance |
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