The digital transformation of business models in the creative industries: A holistic framework and emerging trends |
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Institution: | 1. Manchester Business School, Manchester Institute of Innovation Research, Oxford Road, Manchester M13 9PL, United Kingdom;2. Université du Québec à Montréal, Département de management et technologie & EM Normandie, 315, rue Sainte-Catherine Est, Montréal H2X 3X2, Canada;1. Organizational Engineering Group (Núcleo de Engenharia Organizacional – NEO), Department of Industrial Engineering, Universidade Federal do Rio Grande do Sul, Brazil;2. Departament of Industrial Engineering, Universidade Federal de São Carlos, Brazil;3. G-SCOP Laboratory, Grenoble Institute of Technology (INPG), France;4. Department of Management, Economics and Industrial Engineering, Politecnico di Milano, Italy;1. Grenoble Ecole de Management, Grenoble, France;2. University of Brighton, Brighton, UK;3. Freie Universität Berlin, Berlin, Germany |
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Abstract: | This paper examines how digital technologies facilitate business model innovations in the creative industries. Through a systematic literature review, a holistic business model framework is developed, which is then used to analyse the empirical evidence from the creative industries. The research found that digital technologies have facilitated pervasive changes in business models, and some significant trends have emerged. However, the reconfigured business models are often not ‘new’ in the unprecedented sense. Business model innovations are primarily reflected in using digital technologies to enable the deployment of a wider range of business models than previously available to a firm. A significant emerging trend is the increasing adoption of multiple business models as a portfolio within one firm. This is happening in firms of all sizes, when one firm uses multiple business models to serve different markets segments, sell different products, or engage with multi-sided markets, or to use different business models over time. The holistic business model framework is refined and extended through a recursive learning process, which can serve both as a cognitive instrument for understanding business models and a planning tool for business model innovations. The paper contributes to our understanding of the theory of business models and how digital technologies facilitate business model innovations in the creative industries. Three new themes for future research are highlighted. |
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Keywords: | Business model Portfolio model Holistic framework Creative industry Digital technology Digital economy Transformation Innovation |
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