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Resident perceptions of the impacts of P2P accommodation: Implications for neighbourhoods
Affiliation:1. School of Social Sciences, Hellenic Open University, Parodos Aristotelous 18, 26335 Patras, Greece;2. Department of Hotel and Tourism Management, Cyprus University of Technology, 115 Spyrou Araouzou Street, Limassol, 3036, Cyprus;1. School of Hospitality Administration, Boston University, 928 Commonwealth Avenue, Boston 02215, USA;2. Agriculture and Life Sciences Building, 600 John Kimbrough Blvd, MS-2261, College Station, TX 77843-2261, USA;3. Dedman School of Hospitality, Florida State University, P.O. Box 3062541, Tallahassee, FL 32306-2541, USA;1. Nottingham University Business School China, University of Nottingham Ningbo China, 199 Taikang East Road, Yinzhou, Ningbo 315100, Zhejiang, China;2. UWA Business School, Centre for Business Data Analytics, The University of Western Australia (M263), 35 Stirling Highway, Crawley, Perth 6009, Australia;3. Centre for Human and Cultural Values, UWA Business School, The University of Western Australia (M263), 35 Stirling Highway, Crawley, Perth 6009, Australia;1. Department of Business Administration, University of Lleida, C/Jaume II, 73, 25001, LLEIDA, Spain;2. INSPIRES Research Institute, University of Lleida, C/Jaume II, 69, 25001, LLEIDA, Spain
Abstract:Although a research base is beginning to emerge in relation to the peer-to-peer accommodation phenomenon, the voices of residents are seldom heard in this scholarly literature. This study uses Social Exchange Theory to examine resident perceptions regarding the impact of P2P accommodation growth, and specifically Airbnb, on their neighbourhood. Fifty-one semi-structured interviews were employed to illuminate understanding of how resident perceptions are formed in relation to the exchange relationship with Airbnb guests. Findings reveal a dominance of negative perceptions of socio-economic and environmental impacts. The study also contributes a typology of residents, based on their perceptions and behaviour towards associated impacts, which may guide policymakers and practitioners towards the adoption of an anthropocentric approach on P2P accommodation. The study concludes with a discussion of theoretical and practical implications.
Keywords:P2P accommodation  Airbnb  Neighbourhoods  Impacts  Social exchange theory
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