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Managing interaction for learning and value creation in exchange relationships: A commentary
Authors:Thomas Johnsen
Affiliation:
  • Audencia Nantes-School of Management, 8 route de la Joneliere, 44412 Nantes Cedex 3, France
  • Abstract:This paper is a commentary to the paper by Hammervoll published in this issue, which discusses the management of value creation in exchange relationships. Hammervoll's paper conceptualizes three particular types of interaction: unilateral supplier learning, unilateral supplier development and bilateral learning, and reports on a Norwegian survey to identify links between relationship governance, value creation initiatives and value creation. This commentary discusses the conceptualization and operationalization of these interaction types, identifying potential limitations and making suggestions for further research.
    Keywords:Exchange   Relationships   Bilateral   Learning
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