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Marketing's reputation and influence in the firm
Authors:Omar Merlo  Bryan A. Lukas
Affiliation:
  • a Imperial College Business School, Imperial College London, United Kingdom
  • b Department of Management & Marketing, University of Melbourne, Australia
  • Abstract:This study examines whether or not marketing's influence in the firm is fundamentally a reputation issue. Based on a sample of 122 senior executives of Australian firms operating in a wide range of manufacturing industries, empirical findings show that the marketing function's reputation in a firm is an important antecedent of marketing's influence in a firm. Results also show that the reputation-influence link is contingent on a firm's particular strategic stance (cost-leadership strategy and differentiation strategy). Results further show that marketing's reputation was good and marketing's influence was strong in the Australian firms surveyed. Directions for future research are discussed.
    Keywords:Marketing function   Reputation   Marketing's influence   Generic strategy   Role of marketing
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