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Hedonic consumption experience in videogaming: A multidimensional perspective
Institution:1. IPAG Business School, Department of Marketing & Communication, France;2. Vilnius University, Department of Marketing, Lithuania;3. Tallinn University of Technology, Department of Business Administration, Estonia;4. IRC for Finance and Digital Economy, KFUPM Business School, King Fahd University of Petroleum & Minerals, Dhahran, Saudi Arabia;5. University of Hagen, Hagen, Germany;6. Universiti Teknologi PETRONAS, Department of Management and Humanities, Malaysia;7. Reykjavik University, Department of Business Administration, Iceland;1. Brandon University, Brandon, Manitoba, R7A6A9, Canada;2. Department of Marketing, School of Business, University of Queensland, St Lucia, QLD, 4067, Australia
Abstract:Prior research primarily considers consumers' hedonic gaming experience, defined as an individual's level of pleasure, emotional gratification, and enjoyment from playing a videogame, from a unidimensional perspective. However, given the growing range of technology-enabled, hedonic game-related (e.g., aesthetic, competition, or social) elements, we argue that this one-dimensional view is rapidly becoming dated. Correspondingly, we propose a broadened multi-dimensional perspective of videogamers' hedonic experience, as informed by hedonic consumption theory and the theory of planned behavior. Using a sample of 294 gamers, our results confirm the existence of gamers' multi (i.e., seven)-dimensional hedonic consumption experience comprising escapism, fantasy, role-projection, emotional involvement, enjoyment, arousal, and sensory experience. We also find that gamers' emotional involvement, enjoyment, arousal, and sensory experience, in particular, drive their attitude formation toward a videogame, in turn impacting users' videogaming intent and behavior. We conclude by discussing implications that arise from our research.
Keywords:Hedonic consumption  Videogaming  Consumer attitude  Esports games  PUBG games  Theory of planned behavior
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