Behavioural intention to use a contact tracing application: The case of StopCovid in France |
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| Affiliation: | 1. EDC Paris Business School, OCRE Research Lab, Paris (France), 74-80, rue Roque de Fillol, 92800, Puteaux, France;2. Conservatoire National des Arts et Métiers, EPN 15, Laboratoire Lirsa (EA 4603), 2 rue Conté, 75003, Paris, France;3. Conservatoire National des Arts et Métiers, Lab Lirsa/Lab IRGO, 2 rue Conté, 75003, Paris, France;4. IPADE Business School, Floresta #20, Col. Clavería; Del. Azcapotzalco, 02080, Mexico City, Mexico;1. Aeronautics Institute of Technology - ITA, Praça Marechal Eduardo Gomes 50, Vila das Acácias, São José dos Campos, SP, 12228-900, Brazil;2. Federal University of Goiás - UFG, Faculty of Science and Technology, Mucuri S/N - Setor Conde dos Arcos - Aparecida de Goiânia Campus, GO, 74968-755, Brazil;1. Institut Français de la Mode, HeSam University, 36 Quai d''Austerlitz, 75013, Paris, France;2. Le Mans Université, Avenue Olivier Messiaen, 72085, Le Mans, France;3. Toulouse School of Management, 2 rue du doyen Gabriel Marty, 31042, Toulouse, France;1. School of Economics and Business Administration, Chongqing University, Chongqing, China;2. Institute of Economics and Management, Henan Agricultural University, Zhengzhou, China;3. School of Business, Renmin University of China, Beijing, China;4. School of Public Policy and Administration, Chongqing University, Chongqing, China;1. School of Economics and Business Administration, Chongqing University, No.174 Shazhengjie, Shapingba, Chongqing, 400044, China;2. Price College of Business, University of Oklahoma, 307 West Brooks, Norman, OK, 73019-4006, USA;1. University of Borås, Dept. of Business Administration and Textile Management, Allégatan 1, 501 90, Borås, Sweden;2. University of Lund, Dept. of Arts and Cultural Sciences, Box 192, 22100, Lund, Sweden;1. Department of Industrial and Information Management, Center for Innovative FinTech Business Models, National Cheng Kung University, Taiwan;2. Department of Industrial Management and Enterprise Information, Aletheia University, Taiwan;3. Department of Industrial and Information Management, National Cheng Kung University, Taiwan |
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| Abstract: | This research aims to study citizens' intention to download and use the COVID-19 tracing app in France. The theoretical framework considered the theory of technology acceptance model, the theory of goal-directed behaviour, and the theory of privacy to explain the intention to use the COVID-19 tracing app. The methodology included an online survey to examine the theoretical model, which was tested using structural equation modelling. The results show that anticipated emotions, perceived usefulness, privacy concerns, and perceived permission sensitivity significantly contribute towards the intention to adopt the StopCovid app. Subjective norms and goal desire do not exert a direct impact. These findings provide both theoretical and practical implications by adding the extrinsic social value dimension to the analyses of the StopCovid app and presenting antecedents for enhancing its design and safety. |
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| Keywords: | Technology acceptance model Contact tracing app Privacy Perceived usefulness Subjective norms SEM |
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