| 员工满意度对于经济型酒店的影响探究 |
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| 引用本文： | 崔国巍,郑荣,黄烁.员工满意度对于经济型酒店的影响探究[J].中国对外贸易(英文版),2011(14). |
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| 作者姓名： | 崔国巍 郑荣 黄烁 |
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| 作者单位： | 黑龙江东方学院管理学部 |
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| 基金项目： | 2010黑龙江省教育厅人文社会科学研究项目《经济型酒店在哈尔滨地区的发展模式及策略研究》的研究成果《项目 |
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| 摘 要： | 员工满意度又称雇员满意度,是企业的幸福指数和企业管理的"晴雨表".员工满意度不仅是衡量酒店绩效的有效工具,也是酒店改善运作流程、实现高效运作、培养顾客满意度和忠诚度的强大动力.是实现酒店"赢得员工、赢得顾客、赢得市场、赢得利润、赢得发展"的"五赢"目标的保障.对于经济型酒店具有举足轻重的作用.
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| 关 键 词： | 员工 满意度 经济型酒店 |
Employee satisfaction for hotels to explore the impact of |
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| Guowei Cui,Guorong Zheng,Shuo Huang.Employee satisfaction for hotels to explore the impact of[J].China's Foreign Trade,2011(14). |
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| Authors: | Guowei Cui Guorong Zheng Shuo Huang |
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| Institution: | Guowei Cui/Guorong Zheng/Shuo Huang |
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| Abstract: | also known as employee satisfaction,employee satisfaction,the happiness index of the enterprise and corporate governance barometer.Employee satisfaction is not only an effective tool to measure the performance of the hotel is the hotel to improve the operation of the process,to achieve efficient operation,develop customer satisfaction and loyalty of power. The hotel is to achievewin the people,to win customers and win market,to be earned,won the development of the five wins target protection.For hotels with... |
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| Keywords: | Employees satisfaction hotels |
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