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EVOLVING A THEORY OF PERFORMANCE‐BASED LOGISTICS USING INSIGHTS FROM SERVICE DOMINANT LOGIC |
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| Authors: | Wesley S. Randall Ph.D. Terrance L. Pohlen Ph.D. Joe B. Hanna Ph.D. |
| Abstract: | Performance‐based logistics (PBL) represents a strategy for sustaining complex systems following production. Despite several implementations, limited understanding exists regarding PBL and its implications. Research using grounded theory emerged a theoretical framework for PBL. Service dominant logic (SDL) is introduced as a theoretical lens for interpreting the results and understanding how trading partners achieve performance‐based outcomes. |
| Keywords: | Grounded theory Performance‐based Service Service dominant logic Supply chain |