知识管理中的主动遗忘管理——员工情绪及主管行为的影响

研究了组织中员工的积极情绪和消极情绪在支持环境下相互作用,共同影响组织主动遗忘的过程。在综合前人研究成果的基础上提出以下假设:当主管提供了支持组织主动遗忘的环境以及组织中积极情绪较高时,组织中的消极情绪与组织主动遗忘有强正相关性;当组织提供支持性环境以及组织内积极、消极情绪都很高时,组织主动遗忘水平最高。并提出了提供启发性反馈、互动性公平、为下属所信赖3种支持主动遗忘的组织环境。

Proactive Forgetting Management in Knowledge Management

We develop a dual-tuning perspective concerning how positive and negative moods interact to influence organizational proactive forgetting in supportive contexts. Using relative literature, we hypothesizes that when supervisors provide a supportive context for organizational proactive forgetting and positive mood is high, negative mood has a strong, positive relation to organizational proactive forgetting, with organizational forgetting being the highest when the context is supportive,and both positive and n...