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Antecedents and consequences of management-espoused organizational cultural control
Authors:Lloyd C. Harris  Emmanuel Ogbonna
Affiliation:
  • a Warwick Business School, The University of Warwick, Coventry, CV4 7AL, United Kingdom
  • b Cardiff Business School, Cardiff University, Colum Drive, Cardiff, CF10 3EU, United Kingdom
  • Abstract:The issue of control is central to many conceptualizations of work and work organization. Although the body of research on organizational culture control is growing, this literature has a number of limitations. This article encourages theory building by supplying generalizable empirical evidence of the practices of organizations that aim to enhance management-espoused cultural control as well as developing insights into how such efforts impact on employees. The analysis of the responses to a survey of one thousand firms finds a number of significant associations between the three antecedent factors and cultural control as well as three associations with consequences. The article culminates with a discussion of the contributions and implications of these findings.
    Keywords:Management-espoused cultural control   Control   Survey method   Service workers   Structural equation modeling
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