| 摘 要： | Northwest Airlines is the world‘s fourth largest airline with hubs at Detroit, Minneapolis/St. Paul, Memphis, Tokyo and Amsterdam and more than 1,500 daily departures. With its travel partners, Northwest serves nearly 750 cities in almost 120 countries on six continents. In 2002, consumers from throughout the world recognized Northwest‘s efforts to make travel easier. A 2002 J.D. Powers and Associates study ranked airports at Detroit and Minneapolis/St. Paul, home to Northwest‘s two largest hubs, tied for second place among large domestic airports in overall customer satisfaction. Readers of TFG Asia and TFG China named Northwest “Best North American airline.”
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