The English public house as a 21st century socially responsible community institution |
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| Affiliation: | 1. The University of Adelaide, 10 Pulteney Street, Adelaide, South Australia 5005, Australia;2. Leeds Metropolitan University, The Rosebowl, 1 Portland Gate, Leeds LS1 3HB, United Kingdom;1. Department of Plastic Reconstructive Surgery, St John''s Hospital, Howden West, Livingston EH54 6PP, UK;2. Department of Plastic Reconstructive Surgery, Norfolk and Norwich University Hospital, Colney Lane, Norwich NR4 7UY, UK;1. School of Tourism Management, Sun Yat-sen University, 135 Road Xin Gang Xi, 510275 Guangzhou, China;2. School of Hospitality and Tourism Management, Purdue University, Marriott Hall, 900 W. State Street, West Lafayette, IN 47907, USA |
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| Abstract: | The changing nature of the British public house (pub) attracts much attention in the academic and popular literature. This paper reports on an ethnographic study of the pubs located in a single suburban village. The concepts of community, hospitality, corporate social responsibility (CSR) and third place are utilised to develop a theoretical perspective from which to explore publican and customer views of the pub's role in the twenty-first century. The relationship between community and CSR is not always clear but the notion of the pub as a place to meet friends and acquaintances was expressed strongly by the customers of establishments that retain aspects of the ‘traditional pub’. The hospitality of publicans was seen as a key element of the pub's philanthropic responsibility despite a tendency for organisational reporting to focus more on charitable activities in financial terms. |
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| Keywords: | Community Corporate social responsibility Hospitality Public houses Third place |
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