Attitudes and perceptions toward affirmative action programs: An application of institutional theory |
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| Institution: | 1. School of Hotel Administration, Cornell University, 242 Statler Hall, Ithaca, NY 14853, United States;2. Dedman School of Hospitality, College of Business, Florida State University, 4114 University Center Building B, Tallahassee, FL 32306, United States;3. Department of Hotel & Tourism Management, Kyungsung University, 314-79 Daeyeon 3-dong, Nam-gu, Busan 608-736, South Korea;4. Lausanne Hospitality Research Center, Human Resource Management, Ecole hôtelière de Lausanne, Route de Cojonnex 18, 1000 Lausanne 25, Switzerland;1. School of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hong Kong;2. Sun Yat-sen Business School, Sun Yat-sen University, Guangzhou, China;1. Conrad N. Hilton College of Hotel & Restaurant Management, University of Houston, 229 C. N. Hilton Hotel & College, Houston, TX 77204, United States;2. School of Applied Sciences, Hotel Management Program, Özye?in University, Istanbul, Turkey |
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| Abstract: | Due to the continuing controversy surrounding the use of affirmative action programs in organizational hiring and promotion practices, we conducted a study to model individuals’ attitudes, beliefs, and perceptions toward affirmative action (AA) programs considering social influences and an institutional theory framework. To conduct the study we surveyed 413 managers and supervisors from three large hotel companies in the pacific western and southeastern United States. Results indicate that institutional and social forces positively influenced participants’ general perceptions of AA in the workplace. Influences from social interaction exhibited a negative relationship upon attitudes toward the experience and practice of AA, specifically related to AA hires and organizational issues stemming from AA rather than the legislation itself. |
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| Keywords: | Affirmative action Institutional theory Institutional influence Social influence Attitudes toward AA workers |
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