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Codes of ethics,corporate philanthropy,and employee responses
Affiliation:1. College of Business Administration, Sejong University, 209, Neungdong-ro, Gwangjin-gu, Seoul 143-747, South Korea;2. Department of Hospitality Management and Dietetics, Kansas State University, Manhattan, KS 66502, USA;3. Department of Sports and Outdoors Eulji University, 553 Sanseongdaero, Sujeong-gu, Seongnam-si, Kyeonggi-do 461-713, South Korea;4. Department of Marketing and Analysis, Louisiana Tech University, Ruston, LA 71272, USA;1. Schulze Diabetes Institute, Department of Surgery, University of Minnesota, Minneapolis, Minnesota;2. Spring Point Project, Minneapolis, Minnesota;1. Ben Gurion University of the Negev, Israel;2. Virginia Tech, VA, USA;1. Department of Business Administration, Faculty of Management Sciences, Prince of Songkla University (Hatyai Campus), Songkhla, 90112, Thailand;2. Department of Tourism, Sport and Hotel Management, Griffith Business School, Griffith University, QLD, 4222, Australia
Abstract:Although ethical management would seem to be a must in today's business climate, research and practical applications in the services industry and in developing economies remain scarce. Hence, the purpose of this study is to investigate the effects of codes of ethics and corporate philanthropy on the Korean services industry. The results demonstrate that, overall, a code of ethics directly affects corporate philanthropy and organizational engagement. Corporate philanthropy, in turn, positively relates to employee engagement and turnover intention. Turnover intention is explained by job and organizational engagement. The strategic importance of ethics management and the following philanthropic activities in the hospitality services are illustrated from the findings of this research.
Keywords:Codes of ethics  Corporate philanthropy  Engagement  Turnover intention  Services
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