What drives employees’ intentions to implement green practices in hotels? The role of knowledge,awareness, concern and ecological behaviour |
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| Institution: | 1. School of Hotel & Tourism Management, The Hong Kong Polytechnic University, 17 Science Museum Road, TST East, Kowloon, Hong Kong;2. Rosen College of Hospitality Management, University of Central Florida, 9907 Universal Boulevard, Orlando, FL 32819, United States;1. College of Hospitality and Tourism Management, Sejong University, 98 Gunja-Dong, Gwanjin-Gu, Seoul 143-747, Republic of Korea;2. Department of International Tourism, College of Business Administration, Dong-A University, Bumin-dong 2-ga, Seo-gu, Busan 602-760, Republic of Korea;1. National Kaohsiung University of Hospitality and Tourism, Department of Leisure and Recreation Management, Taiwan, ROC;2. National Penghu University of Science and Technology, Department of Tourism and Leisure, Taiwan, ROC;3. National Kaohsiung University of Hospitality and Tourism, Graduate Institute of Tourism Management, Taiwan, ROC;1. Department of Human and Consumer Sciences, Ohio University, 79 South Court Street, Athens, OH 45701, United States;2. Department of Hospitality and Dietetics, Kansas State University, Justin Hall 148C, Manhattan, KS 66506, United States;3. Department of Human Sciences, The Ohio State University, 1787 Neil Avenue, Columbus, OH 43210, United States;1. Cecil B. Day School of Hospitality, J.Mack Robinson College of Business, Georgia State University, 35 Broad Street, Suite 217, Atlanta, GA 30303, USA;2. Soongsil Hospitality, Soongsil University, 369, Sangdo-Dong, Dongjak-Ku, Seoul, Republic of Korea;3. Department of Tourism, Recreation & Sport Management, University of Florida, P.O. Box 118208, Gainesville, FL 32611-8208, USA;1. Department of Nutrition, Dietetics, & Hospitality Management, College of Human Sciences, Auburn University, 328C Spidle Hall, Auburn, AL 36849-5605, United States;2. Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, 4450 University Drive, Room 227, Houston, TX 77204, United States |
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| Abstract: | This study investigates the effects of three green triggers – environmental knowledge, environmental awareness and environmental concern – and employees’ ecological behaviour on their intentions to implement green practices in hotel companies. Data was collected through a survey from 438 hotel employees in Hong Kong and structural equation modelling (SEM) was used to test the research hypotheses. The results indicate that the three green triggers are positively associated with ecological behaviour and ecological behaviour is positively associated with intention to implement green practices in hotels. Additionally, ecological behaviour mediates the relationship between the three green triggers and intentions to implement. Theoretical and practical implications are also discussed. |
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| Keywords: | Environmental management Hotels Employee knowledge Intention Ecological behaviour |
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