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Grid analysis for sales supervision
Authors:Frank E. Moriya  John C. Gockley
Affiliation:Frank E. Moriya is Henry Littlefield Associate Professor of Marketing and International Business and Chairman of Department of Marketing and International Business at the University of Bridgeport, Bridgeport, Connecticut, USA.;John C. Gockley is Assistant Professor of Marketing at the University of Bridgeport, Bridgeport, Connecticut, USA
Abstract:Falling to recognize the unique need and desire of salespeople, the sales manager tends to allocate supervisory time according to the amount of his or her past selling experience. This time allocation results in either the excessive or insufficient supervision of sales personnel. This article describes a process of arriving at a more optimum allocation of supervisory time.
Keywords:Address Correspondence to: Professor Frank E. Moriya   Department of Marketing   College of Business   University of Bridgeport   Bridgeport   CT 06601   USA.
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