From good friends to good soldiers: A psychological contract perspective |
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Authors: | Chih-Ting Shih Cheng-Chen Timothy Lin |
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Institution: | 1. Department of Business Administration, National Pingtung Institute of Commerce, 51 Min-Sheng E. Road, 900, Pingtung, Taiwan 2. Department of Business Administration, National Pingtung University of Science and Technology, 1 Hsueh Fu Rd., Neipu, 912, Pingtung, Taiwan
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Abstract: | Guanxi, personal connections and interactions beyond formal relations, is crucial within Chinese society. Adopting the psychological contract theory which posits the supervisor as a psychological contract maker, this study examines the mediating process between supervisor–subordinate guanxi and organizational citizenship behaviors (OCBs) in Taiwan. Results from a sample of 485 supervisor–subordinate dyads across various industries demonstrate that supervisor–subordinate guanxi has a unique effect on psychological contract fulfillment (PCF) in subordinates beyond leader–member exchange (LMX), facilitating felt obligation (rather than OCB role identity) for more OCBs. This study suggests that supervisors may successfully manage Chinese subordinate’s PCF by means of keeping good friendship with them while expecting them to act as good soldiers in organizations. |
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