Internet Social Networking |
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| Authors: | Daniel Richter Kai Riemer Jan vom Brocke |
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| Institution: | 1.Institut für Wirtschaftsinformatik Lehrstuhl für Wirtschaftsinformatik und Interorganisationssysteme,Universit?t Münster,Münster,Germany;2.Discipline of Business Information Systems Business School,The University of Sydney,NSW,Australia;3.Hilti Chair of Business Process Management Institute of Information Systems,University of Liechtenstein,Vaduz,Liechtenstein |
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| Abstract: | An overview of the literature on Internet social networking (ISN) is presented. The authors identify four dominant streams
of research and review the key contributions to the field. The review reveals that the research field is fragmented and does
not yet facilitate a general understanding of the phenomenon. In particular research is very much skewed towards certain user
groups (e.g., students) and platforms (in particular Facebook). Further, implications for a corporate context are discussed.
In doing so, three contexts of application are differentiated: Social network sites (SNSs) for 1) recruiting and professional
career development, 2) relationship facilitation in distributed work contexts, and 3) interactions with end customers. The
authors discuss SNS potentials, implications of existing ISN research and future research opportunities. In summary, they
seek to contribute to a better understanding of the phenomenon of ISN and to making available the current state of ISN research
for the wider Enterprise 2.0 community. |
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