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餐饮业一线服务人员流失的原因、影响及对策探析
引用本文:于志伟. 餐饮业一线服务人员流失的原因、影响及对策探析[J]. 科技和产业, 2010, 10(4): 84-86
作者姓名:于志伟
作者单位:石河子大学经济贸易学院,新疆石河子,832000
摘    要:我国餐饮业服务人员的严重短缺,特别是一线服务人员的大量流失,已经成为制约餐饮行业快速发展的瓶颈。本文以某家餐饮店的作息时间及工资情况一览表入手,从微观角度分析了餐饮业一线服务人员流失的原因和影响,并采取积极的措施稳定职工队伍。

关 键 词:餐饮业  一线服务人员  流失

The Loss of Front-line Service Catering Causes,Effects and Countermeasures
YU Zhi-wei. The Loss of Front-line Service Catering Causes,Effects and Countermeasures[J]. SCIENCE TECHNOLOGY AND INDUSTRIAL, 2010, 10(4): 84-86
Authors:YU Zhi-wei
Affiliation:Shihezi University;College of Economics and Trade;Shihezi Xinjiang 832000;China
Abstract:In Chinese catering industry, the serious shortage of staff has become a constraining bottleneck for the rapid development of catering industry, especially the huge loss of front-line service personnel. In this paper, I found out a list of start time and wages of some catering store. From a microscopic point of view of the catering industry, I analyzed the loss of front-line service personnel causes and effects and took active measures to stabilize the workforce.
Keywords:catering industry  front-line service personnel  loss  
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