The impact of supply chain integration on performance: A contingency and configuration approach |
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Authors: | Barbara B. Flynn Baofeng Huo Xiande Zhao |
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Affiliation: | 1. Kelley School of Business, Indiana University, 801 W. Michigan St., Indianapolis, IN 46202, United States;2. School of Management, Xi’an Jiaotong University, China;3. Centre for Supply Chain Management & Logistics, Li & Fung Institute of Supply Chain Management & Logistics, The Chinese University of Hong Kong, Shatin, N.T., Hong Kong;4. Department of Decision Sciences and Managerial Economics, Faculty of Business Administration, The Chinese University of Hong Kong, Shatin, N.T., Hong Kong |
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Abstract: | This study extends the developing body of literature on supply chain integration (SCI), which is the degree to which a manufacturer strategically collaborates with its supply chain partners and collaboratively manages intra- and inter-organizational processes, in order to achieve effective and efficient flows of products and services, information, money and decisions, to provide maximum value to the customer. The previous research is inconsistent in its findings about the relationship between SCI and performance. We attribute this inconsistency to incomplete definitions of SCI, in particular, the tendency to focus on customer and supplier integration only, excluding the important central link of internal integration. We study the relationship between three dimensions of SCI, operational and business performance, from both a contingency and a configuration perspective. In applying the contingency approach, hierarchical regression was used to determine the impact of individual SCI dimensions (customer, supplier and internal integration) and their interactions on performance. In the configuration approach, cluster analysis was used to develop patterns of SCI, which were analyzed in terms of SCI strength and balance. Analysis of variance was used to examine the relationship between SCI pattern and performance. The findings of both the contingency and configuration approach indicated that SCI was related to both operational and business performance. Furthermore, the results indicated that internal and customer integration were more strongly related to improving performance than supplier integration. |
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Keywords: | Supply chain integration Taxonomy Performance China Supply chain management |
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