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An Empirical Investigation of Japanese Consumer Ethics
Authors:Robert C Erffmeyer  Bruce D Keillor  Debbie Thorne LeClair
Institution:(1) University of Wisconsin-Eau Claire, USA;(2) Department of Marketing and Quantitative Analysis, Southwest Missouri State University, 901 South National, Springfield, MO, 65804, U.S.A;(3) The University of Tampa, USA
Abstract:One of the gaps in the current international marketing literature is in the area of consumer ethics. Using a sample drawn from Japanese consumers, this study investigates these individuals' reported ethical ideology and their perception of a number of different ethical situations in the realm of consumer behavior. Comparisons are then made across several demographic characteristics. The results reveal differences which provide theoretical support for expanded research in the area of cross-cultural/cross-national consumer ethics and highlight the need for managers to consider possible differences in the ethical behavior of consumers when entering a new international market. In addition, this study extends current knowledge in international marketing ethics by utilizing a research design and survey instruments similar to previous studies on consumer ethics.
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