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The relevance of mobile tourism and information technology: an analysis of recent trends and future research directions
Authors:Sai Liang  Markus Schuckert  Rob Law  Lorenzo Masiero
Affiliation:1. School of Management, Harbin Institute of Technology, 92 West Dazhi Street, Nangang District, 150001 Harbin, PR China;2. School of Hotel &3. Tourism Management, The Hong Kong Polytechnic University, 17 Science Museum Road, TST-East, Kowloon, Hong Kong SAR
Abstract:Although there have been studies concerning information and communication technologies adoption in the tourism industry, the research trends of mobile tourism (m-tourism) are still not very clear due to the short development time and emerging nature of the technologies. To fill this gap, this study reviewed and analyzed articles related to online reviews of tourism and hospitality published in academic journals between 2002 and 2015. Through a keyword-driven search and content analysis, 92 articles are identified as relevant and classified into three topics. Our findings contribute to a better understanding of this promising research direction by presenting the interesting classification methods used by relevant publications and their insights. This paper also discusses significant topical and methodological trends, and contributes to an overall understanding of existing research and its limitations.
Keywords:m-tourism  mobile technology  location-based services  applications  literature review  smart tourism
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