信息化背景下的酒店成本管理及其控制流程设计

酒店成本管理信息化是酒店实现系统优化和资源重组的必然要求。作为一个系统过程，它又有其特定的技术和管理内涵。对此进行了较为详尽的分析，同时在系统阐述酒店成本管理流程的再造原因及其设计原则的基础上，对信息化背景下酒店成本管理中的效益成本管理的系统流程、采购支付流程、客用物品的需求型采购流程和基于质量成本控制 服务信息传输流程等几个基本流程的设计进行了具体的探讨。

An Analysis on the Cost Management of Hotel and the Planning of its Essential Management Process in the Background of Hotel Informationalization

The informationalization of hotel's cost management is the necessary require of hotel's systematic optimization and the resource recombining of hotel. As a systematic process, the informationalization of hotel's cost management has its specific meaning in technology and management . This paper analyses why we should reconstruct the process of cost management and how we can do it . And the planning of four essential process of hotel's cost management in the background of informationalization is also discussed concretely.