Affiliation: | 1. Hospitality Management, Kent State University, Kent, Ohio, USAsravicha@kent.edu;3. Hospitality Management, Kent State University, Kent, Ohio, USA;4. Law Offices of Farhad Sethna, Cuyahoga Falls, Ohio, USA;5. Research and Evaluation Bureau, Case Western Reserve University, Kent, Ohio, USA;6. Hospitality and Tourism Management, Kent State University, Kent, Ohio, USA |