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护患沟通技巧在门诊输液室中的应用
引用本文:齐英,陈萍.护患沟通技巧在门诊输液室中的应用[J].价值工程,2011,30(34):326-326.
作者姓名:齐英  陈萍
作者单位:湖北医药学院附属人民医院,十堰,442000
摘    要:沟通是指医疗护理工作中同护理有直接联系的人和人之间的沟通,主要包括护患、医护以及护士与医院内其他工作人员的交际和沟通。处理好护士与各方面人员的关系,对提高护理质量、改善服务态度、更好地发挥医院的功能起积极的作用。

关 键 词:护患关系  沟通技巧  门诊输液室

Application of Communication Skills between Patient and Nurse in Outpatient Service Transfusion Room
Qi Ying,Chen Ping.Application of Communication Skills between Patient and Nurse in Outpatient Service Transfusion Room[J].Value Engineering,2011,30(34):326-326.
Authors:Qi Ying  Chen Ping
Institution:Qi Ying,Chen Ping (People's Hospital Affiliated to Hubei University of Medicine,Shiyan 442000,China)
Abstract:Communication is to the communication between people and people who directly related to nursing in nursing,and mainly includes communication between nurse and patient,communication between doctor and nurse,and communication between nurse and other people.Dealing with the relationship between the nurse and all aspects of people plays a positive role in improving nursing quality,improving service attitude,better playing to the function of the hospital.
Keywords:relation between nurse and patient  communication skills  outpatient service transfusion room  
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