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The Paradox: An Application of a Clinical Psychological Concept to Marketing
Authors:Gary F Soldow
Abstract:This article has taken a concept from the clinical psychological and psychiatric literature, paradoxical communication, and demonstrated how the concept could be utilized in an advertising context. Paradoxical communication requires a relationship in which the receiver of the message is powerless relative to the sender, and the receiver is not able to communicate about the message to the sender. This relationship may be inherent in mass media. Finally, paradoxical messages demand behavior that, by its very nature, can only be spontaneous (e.g., “I want you to dominate me”). Paradoxical messages have been said to lead to schizophrenia in children and also to be therapeutic in treating symptomatic behavior. From these two diverse situations, two alternative paradoxical messages were developed for use in mass media advertising contexts.
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