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Deconstructing the notion of blame in corporate failure
Authors:John Pal  Dominic Medway
Affiliation:
  • a Marketing and Retail Division, Manchester Metropolitan University Business School, Aytoun Street, Manchester, M1 3GH, United Kingdom
  • b Marketing Subject Group, Manchester Business School, University of Manchester, Booth Street West, Manchester, M15 6PB, United Kingdom
  • c School of Management, University of Tasmania, Locked Bag 1316, Launceston, Tasmania 7250, Australia
  • Abstract:Corporate failure is the subject of considerable academic debate since the 1960s. Failure in the retail sector receives less attention however. This paper addresses the notion of blame in corporate failure. Reference to A Goldberg and Sons, a failed retailer, exemplifies the discussion. Prior to bankruptcy in 1990, this firm was a successful Scottish department store and clothing retailer. The study takes a historical approach, using in-depth interviews, archival material, and other secondary data sources. Findings reveal that, despite warning signs from various key performance indicators and external reviews, the company's board failed to act appropriately. A series of bad strategic decisions contributed to the company's failure. In line with theories of blame attribution, through their (in)actions, the board's negligence played a major role in the firm's demise.
    Keywords:Corporate failure   Retailing   Blame   Culpability
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