Taylorism, teams and technology in 'reengineering' work-organization |
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| Authors: | Robert F Conti Malcolm Warner |
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| Institution: | Robert Conti is Assistant Professor of Management, Bryant College, Smithfield, Rhode Island, USA. Malcolm Warner is Fellow of Wolfson College and a Faculty member of the Judge Institute of Management Studies, University of Cambridge. |
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| Abstract: | This article critically examines the phenomenon of 'Reengineering' (or Business Process Reengineering: as it is sometimes called) as a transfer of 'just-in-time' techniques developed in manufacturing to the office environment. The article concludes that its most likely diffusion will be for 'downsizing' and 'cost-reduction', and may result in a modest degree of success in only some of its applications to manufacturing and office environments. |
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