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Promises to employees matter,self-identity too: Effects of psychological contract breach and older worker identity on violation and turnover intentions
Institution:1. INSEEC Business School, 19 Quai de Bacalan, 33070 Bordeaux, France;2. Kedge Business School, 680 Cours de la Libération, 33400 Talence, France;3. University of Bordeaux, 35 Avenue Abadie, 33072 Bordeaux Cedex, France;1. Department of Management, Faculty of Business Administration, Laval University, Pavillon Palasis-Prince, Local 1638, 2325, rue de la Terrasse, Quebec City QC G1V 0A6, Canada;2. Louvain School of Management, Bâtiment Doyens, Place des Doyens, 1, 1348 Louvain-la-Neuve, Belgium
Abstract:This paper examines the employment relationship of older workers by studying the effects of psychological contract breach on psychological contract violation and turnover intentions. Despite an accumulating body of research calling for a multidimensional conceptualization of the psychological contract, the majority of studies adopt a unidimensional approach. Furthermore the literature on older worker psychological contracts is often limited to comparisons between age groups or different generations. This research addresses these gaps by using a multidimensional approach of breach and expands research by including older worker identity in the examination of older worker psychological contracts. This research contributes to the literature by identifying specific areas of the psychological contract that exert a direct effect on violation and an indirect effect on turnover intentions. A second contribution lies in the finding that older worker identity moderates the relationship between breach and violation for those areas. Implications for research and practice are discussed.
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