The Effectiveness of Business Codes: A Critical
Examination of Existing Studies and the Development of an Integrated Research Model |
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Authors: | Muel Kaptein Mark S Schwartz |
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Institution: | (1) Department of Business-Society Management, RSM Erasmus University, P.O.Box 1738, Room T07-07, Rotterdam, 3062, PA, Netherlands;(2) Atkinson School of Administrative Studies, York University, 4700 Keele Street, M3J 1P3 Toronto, Ontario, Canada |
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Abstract: | Business codes are a widely used management instrument. Research into the effectiveness of business codes has, however, produced
conflicting results. The main reasons for the divergent findings are: varying definitions of key terms; deficiencies in the
empirical data and methodologies used; and a lack of theory. In this paper, we propose an integrated research model and suggest
directions for future research.
Muel Kaptein is Professor of Business Ethics and Integrity Management at the Department of Business-Society Management at
RSM Erasmus University. His research interests include the management of ethics, the measurement of ethics and the ethics
of management. He has published papers in the Journal of Business Ethics, Business & Society, Organization Studies, Academy
of Management Review, Business & Society Review, Corporate Governance, Policing, Public Integrity, and European Management
Journal. He is the author of the books Ethics Management (Kluwer Academic Publishers, 1998),The Balanced Company (Oxford University
Press, 2002), and The Six Principles of Managing with Integrity (Spiro Press, 2005). Muel is also director at KPMG Integrity,
where he assisted more than 40 companies in developing their business code.
Mark S. Schwartz is Assistant Professor of Goverance, Law and Ethics at the Atkinson School of Administrative Studies at York
University (Toronto). His research interests include corporate ethics programs, ethical leadership, and corporate social responsibility.
He has published papers in the Journal of Business Ethics, Business & Society, Business Ethics Quarterly, Professional Ethics,
and the Journal of Management History, and is a co-author of the textbook Business Ethics: Readings and Cases in Corporate
Morality (McGraw Hill). He is also a Research Fellow of the Center of Business Ethics (Bentley College) and the Business Ethics
Center of Jerusalem (Jerusalem College of Technology). |
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Keywords: | codes effectiveness values norms ethics |
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