The perceived value of the rural tourism stay and its effect on rural tourist behaviour |
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Authors: | Ana Isabel Polo Peña Dolores María Frías Jamilena Miguel Ángel Rodríguez Molina |
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Affiliation: | Department of Marketing and Market Research, Facultad de Ciencias Económicas y Empresariales , University of Granada , Campus de la Cartuja, s/n, Granada , 18071 , Spain |
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Abstract: | Rural tourism (RT) constitutes a valuable tool for the sustainable development of rural areas. This paper explores issues of tourist motivation in RT and develops a specially tailored perceived value (PV) scale for the RT sector. Special attention is given to links between tourists’ motivations, perceived values, and the service and actions by RT providers leading to the sustainability of rural life, culture, economies and environment. Following a literature review, qualitative and quantitative surveys developed a 27-item scale, exploring both the functional and the affective components of the scale. Seven research hypotheses were then tested by quantitative survey work. It was proven that the activities undertaken by the rural enterprise leading to greater rural sustainability are reflected in the PV scale through higher levels of satisfaction and loyalty of the rural tourists. The results of the study reveal that the RT sector has specific characteristics that tourists greatly value and that other specialist tourist markets cannot offer, as highlighted in the contribution made by RT enterprises to rural sustainability. This knowledge can help tailor product development and destination design to suit specific demands and influence communication and promotional activities. |
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Keywords: | perceived value rural tourism sustainable development satisfaction loyalty scale |
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