Antecedents and Consequences of User Coproduction in Information System Development Projects |
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| Authors: | Jack S Hsu Yu Wen Hung Yin‐Hung Chen Hsieh‐Hong Huang |
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| Institution: | 1. National Sun Yat‐Sen University, Taiwan, R.O.C.;2. National Taitung University, Taiwan, R.O.C. |
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| Abstract: | Based on a coproduction concept highlighted by service‐dominant logic, this study attempts to understand the antecedents and consequences of user coproduction in information system development projects. As a key contribution, we posit that user coproduction is influenced by social capital between users and developers; we then postulate that user coproduction determines the project outcomes. Paired data collected from both user representatives and developers by using a survey approach was used to test proposed hypotheses. The results showed that user coproduction has a positively significant influence on project outcomes, and social capital between user representatives and developers is also associated with user coproduction. |
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| Keywords: | user participation information system development project user coproduction social capital project outcomes |
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