Global Knowledge Transfer and Telecommunications: The Bell System in Japan, 1945-1952 |
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| Authors: | Adams Stephen B; Miranti Paul J |
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| Institution: | Stephen B. Adams is Associate Professor of Management at the Franklin P. Perdue School of Business, Salisbury University. Contact information: Franklin P. Perdue School of Business, Salisbury University, 1100 Camden Ave., Salisbury, MD 21801.
Paul J. Miranti is Professor of Accounting and Information Systems at the Rutgers Business School. Contact information: Rutgers Business School, Rutgers University, 180 University Ave., Newark, NJ 07102-1897. |
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| Abstract: | This study evaluates the Bell System's role in the revival ofJapanese telecommunications during the post-World War II occupation.Civilian and military personnel who had worked for the firmand who served in the Civil Communications Service (CCS) ofthe Supreme Command Allied Powers represented the primary agentsfor knowledge transfer to Japan's Ministry of Communications(MOC) and its supporting independent equipment manufacturers.The MOC became a channel for communicating ideas about managementpractices at the Bell System to the local telecommunicationsindustry. The CCS's actions in Japan represent what Alfred D.Chandler has termed the "integrated learning base" in actionin the public sector. The CCS's role in knowledge transfer hasbeen underestimated by many scholars who have focused primarilyon its contributions to promoting production and quality engineeringin telecommunications manufacturing. Its central achievementwas laying the managerial groundwork for the establishment in1952 of the governmental enterprise Nippon Telegraph and Telephone. |
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