Furthering Organizational Priorities
with Less Than Truthful Behavior: A Call for Additional Tools |
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Authors: | William Keep |
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Institution: | (1) School of Business, Quinnipiac University, Hamden, CT, U.S.A. |
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Abstract: | Though codes of ethics exist in many businesses, employees still view less than truthful behaviors to be a significant ethical
problem. The current study examines the related and somewhat counterintuitive issue of less than truthful behaviors intended
to further organizational priorities. Such behaviors risk violating one organizational priority (e.g., adhering to a code
of ethics) to achieve another. Data indicated four unique though non-mutually exclusive motivations: (1) to avoid confrontation
or conflict; (2) to ensure quality in the delivery of a product or service; (3) to buy time for an organization’s strategy
to play out; and (4) for self-protection or self-enhancement. The evidence further suggests that enhanced managerial training,
particularly in handling confrontation and conflicts, could reduce the contradiction between stated codes of ethics and actual
behaviors. |
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Keywords: | code of ethics lying conflict training organizational priorities |
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