基于服务科学的第三方物流服务创新研究

伴随着中国经济发展,产生于欧美国家的第三方物流(Third Party Logistics,TPL)在国内得到了极大的发展。但是与发达国家比较还存在若干问题和缺陷。由于国内经济的进一步开放,当前国外的先进的第三方物流服务企业已经与国内的企业展开了正面交锋。国内企业如何在这场竞争中生存及发展是政府及企业都必须面对的问题。本文分析了国内第三方物流现状并且利用服务科学的理论指出了国内物流企业实现服务创新以提高竞争力的途径。

Study of TPL Service Innovation Based on SMEE

With the development of China’s economy,third party logistics(Third Party Logistics,TPL) grew out of the United States and Europe has been greatly developed in our country.But compared with developed countries,there are a number of problems and shortcomings.As the further open of the domestic economy,the current foreign advanced third-party logistics enterprises have launched a direct confrontation with domestic enterprises.How to survive in the competition is the problem that domestic enterprises and the government have to face.This paper analyzes the status and based on the SMEE theory puts forward the new path to achieve service innovation and improve the competitiveness for the domestic logistics enterprises.