Communicating through computers: Impact on a small business group |
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| Authors: | Nicole F Leduc |
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| Institution: | The author is a manager in the Business Development Division, Bell Canada, 5th Floor, 25 Eddy Street, Hull, Quebec, Canada |
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| Abstract: | A case study of the use and impacts of the NLS computer message system was performed by the Business Planning Group of Bell Canada. The author presents the results of the study, and compares the Group's findings with existing research on computer- mediated communications systems. Preliminary conclusions are drawn concerning the impact of such systems on the work habits of user groups. |
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