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Making office automation work
Institution:Cambridge, MA, USA
Abstract:The increasing proliferation of electronic media and sophisticated communications virtually ensures that we will be inundated with a sea of information. Management of that information — processing, storing, retrieving, and transmitting it — will be our most formidable challenge. The office, as the hub of an organization, is where decisions and policies are made. The office must facilitate information flow throughout the organization; and the means to perform this task efficiently lie in automation — automation which takes into consideration the people-orientation of the office.
Keywords:The Yankee Group
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