P. Skålén, Managing Service Firms: The Power of Managerial Marketing , Routledge, London/New York (2010) ISBN 978-0-415-47326-2 185 pp., hardback. |
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Authors: | Peter Svensson |
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Affiliation: | a Department of Business Administration, School of Economics and Management, Lund University, P.O. Box 7080, SE-220 07 Lund, Sweden |
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