Creating entrepreneurial employees in traditional service sectors |
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Authors: | Ingrid Wakkee Tom Elfring Sylvia Monaghan |
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Institution: | (1) Faculty of Social Sciences, VU University Amsterdam, De Boelelaan 1081, 1081, HV, Amsterdam, The Netherlands;(2) Center for Innovation and Sustainable Entrepreneurship, VU University Amsterdam, Amsterdam, The Netherlands;(3) Faculty of Economics and Business Administration, VU University Amsterdam, Amsterdam, The Netherlands;(4) ABN AMRO Bank, Amsterdam, The Netherlands |
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Abstract: | Increasingly companies seek to enhance employee entrepreneurial behaviour. In this study we explore how coaching first reduces
role conflicts associated with acting entrepreneurial and at the same time improving efficiency and reducing failure and secondly
increases the entrepreneurial self-efficacy of employees. Building on previous conceptual and empirical studies on intrapreneurship,
social psychology and human resource management we formulate several hypotheses concerning the relationship between self-efficacy,
coaching and entrepreneurial behaviour of account managers that are tested in the context of a large service organization
operating in the financial sector. In doing so we confirm and extend our insights on entrepreneurial behaviour in existing
companies. |
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