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Test for the real option in consumer behavior
Affiliation:1. Université Paris-Saclay, CNRS, LPTMS, 91405 Orsay, France;2. LPTM, CNRS, Université Cergy-Pontoise, 95302 Cergy-Pontoise, France;3. Laboratoire Paul Painlevé, Université de Lille, 59655 Villeneuve d''Ascq, France;1. Department of Industrial Engineering, Bursa Technical University, 16190 Bursa, Turkey;2. GLORAD Center for Global R&D Management and Innovation, Chinese-German School for Postgraduate Studies, Tongji University, 50 Chifeng Road, Shanghai 200092, PR China;3. GLORAD Center for Global R&D Management and Innovation, School of Economics and Business, Kaunas University of Technology, Kaunas 44249, Lithuania;4. Office of the President, Iskenderun Technical University, 31200 Iskenderun, Hatay, Turkey;5. Department of Industrial Engineering, Gaziantep University, 27310 Gaziantep, Turkey
Abstract:Consumers become indecisive when facing too many choices. Economic analysis suggests that when a decision involves uncertain outcome, can be delayed and is irreversible, there will be a real option in the cost–benefit analysis. For example, the option to keep alive a consumer's purchasing decision has a significant value. It allows the consumer to take advantage of any future advantageous deals while avoiding the bad choices. This renders the consumer more hesitant. When a consumer decides to exercise his buying decision, he demands a compensation for the loss of this option. Hence, the benefits of a purchase must be over and above its costs by a wide margin (the option value). Data from a survey at a Turkish university on hypothetical purchase decisions confirmed the existence of this real option. We conclude with marketing policy recommendations and future research directions. Connection to the Prospect Theory is briefly explored.Note: Although the 3rd person singular pronoun he/his was used throughout to describe the consumer, he was intended to be gender-neutral.
Keywords:Attribute alignability  Real option  Uncertainty  Consumer behavior
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