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Cross-cultural adjustment of expatriates: The role of emotional intelligence and gender
Affiliation:1. Hanken School of Economics, Department of Management and Organization, Arkadiankatu 22, P.O. Box 479, FI-00101 Helsinki, Finland;2. Macquarie University, Faculty of Business and Economics, Eastern Road, North Ryde, 2109 Sydney, NSW, Australia;3. Cnam Paris, 292 rue Saint-Martin, F-75003 Paris, France;4. ISC Paris Business School, F-75017 Paris, France;1. Carleton University, Sprott School of Business, 926 Dunton Tower, 1125 Colonel By Drive, K1S 5B6 Ottawa, Canada;2. Graduate School of Business and Public Policy, Naval Postgraduate School, 555 Dyer Road, Monterey, CA, USA;1. Japan Advanced Institute of Science and Technology, 1-1 Asahidai, Nomi, Ishikawa 923-1292, Japan;2. Georg-August-University Göttingen, Platz der Göttinger Sieben 5, Göttingen 37973, Germany;1. Odette School of Business, University of Windsor, 401 Sunset Avenue, Windsor, ON N9B 3P4, Canada;2. University of Toronto Mississauga, Department of Management, 3359 Mississauga Road North, Mississauga, ON L5L 1C6, Canada;1. Tilburg University, Tilburg, The Netherlands;2. University of Johannesburg, Johannesburg, South Africa;3. North-West University, Mahikeng, South Africa;4. University of Queensland, Brisbane, QLD, Australia;1. St. John''s University, The Peter J. Tobin College of Business, Department of Management, 8000 Utopia Parkway, Queens, NY 11439, USA;2. EDC Paris Business School La Défense 1, 70, Galerie des Damiers, 92415 Courbevoie Cedex, France
Abstract:The study examines the role of emotional intelligence (EI) in cross-cultural adjustment (CCA) of expatriates on international assignments. Based on a sample of 269 French expatriates operating in 133 countries, our analysis finds a significant and positive relationship between EI and expatriates’ general living, interactional and work-related CCA. Additionally, it shows that cultural similarity only facilitates general living adjustment and not interactional or work adjustments. Finally, our analysis reveals an interesting interaction effect between gender and the ability to appraise and express emotions: the influence of the latter on all three dimensions of CCA tends to be slightly stronger for male than female expatriates. The study offers important practical implications for organizations concerning the identification and development of successful expatriates.
Keywords:Expatriates  Cross-cultural adjustment  Emotional intelligence  Cultural similarity  Gender
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