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酒店实习生满意度及其影响因素与实习价值感知的关联性分析
引用本文:苏建军,刘卫梅,屈学书,黄解宇.酒店实习生满意度及其影响因素与实习价值感知的关联性分析[J].桂林旅游高等专科学校学报,2011,4(1):113-119.
作者姓名:苏建军  刘卫梅  屈学书  黄解宇
作者单位:运城学院经济管理系;山西财经大学管理科学与工程学院;
基金项目:全国教育科学“十一五”规划课题地方本科院校应用型人才培养模式研究(FIB070314); 运城学院教研项目酒店实习生满意度与课程体系设置(JY-2009014)
摘    要:酒店实习生工作满意度一直是旅游教育部门和酒店部门关注的重要问题,其工作满意度的高低对实习酒店和酒店业都有重要影响。通过因子分析、方差分析和分步多元回归分析,在控制了性别、收入、实习部门、学科等变量的情况下,发现显著影响酒店实习生满意度的心理环境因素主要有3类:酒店制度与工资福利待遇、教学与培养、实习价值与重要性。进一步分析表明,实习生的满意度及3类心理环境影响因子与其实习价值感知显著相关。最后,从实习酒店、学校和个人3个角度提出了改善实习生满意度的策略。

关 键 词:酒店实习生  满意度  心理环境  价值感知

An Analysis of the Connection Between the Hotel Interns' Satisfaction and Its Influencing Factors and Interns' Value Perception
SU jian-jun,LIU Wei-mei,QU Xue-shu,HUANG Jie-yu.An Analysis of the Connection Between the Hotel Interns' Satisfaction and Its Influencing Factors and Interns' Value Perception[J].Journal of Guilin Institute of Tourism,2011,4(1):113-119.
Authors:SU jian-jun  LIU Wei-mei  QU Xue-shu  HUANG Jie-yu
Institution:SU jian-jun1,LIU Wei-mei1,QU Xue-shu1,HUANG Jie-yu1,2(Department of Economic and Management YunCheng University,YunCheng 044000,China,2.School of Administration Science & Engineering,Shanxi University of Finance &Economics,Taiyuan 030006,China)
Abstract:Hotel interns' job satisfaction has always been important issues that concern the tourism education sector and hotel.The level of interns' job satisfaction has a significant impact to the hotel and the hospitality industry.By adopting methods of factor analysis,variance analysis and hierarchical regression analysis,controlling the variables such as gender,income,interns' department and subject,the paper finds that there are three main psychological environment factors that distinctly influence the satisfact...
Keywords:hotel interns  satisfaction  psychological environment  value perception  
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