Efficiency and performance indicators: The case of the bus industry |
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| Authors: | Peter Mackie Christopher Nash |
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| Institution: | Lecturer at the Institute for Transport Studies , University of Leeds |
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| Abstract: | The role of the Monopolies and Mergers Commission as an efficiency auditor of the public sector is a difficult one. It has to cover a wide range of industries which have very different economic characteristics. On the face of it, its recent investigation of the bus industry should have been relatively easy, since that consists of a large number of operators using similar ways of producing the same kind of service. Nevertheless, this investigation failed on a number of crucial points. |
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