Organisational capabilities and internationalisation of the small and medium-sized information and communications technology firms |
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Authors: | Olli Kuivalainen Kaisu Puumalainen Sanna Sintonen Kalevi Kyläheiko |
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Institution: | (1) School of Business, Lappeenranta University of Technology, P.O. Box 20, 53851 Lappeenranta, Finland |
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Abstract: | Especially in changing and unpredictable global environments where small knowledge-intensive information and communications
technology (ICT) firms often operate, knowledge-based organisational capabilities are seen to contribute most to the performance.
In this paper we explore the internationalisation process of small knowledge-intensive firms by studying the effects of a
firm’s organisational capabilities on internationalisation and performance. We use a sample of 124 (of which 55 operate internationally)
Finnish small and medium-sized firms. International experience is confirmed to be a significant determinant of internationalisation
and international performance. In addition, financial capabilities prove to be a significant indicator of the degree of internationalisation:
excellent investment expertise, connections with venture capitalists and good financial management are important capabilities
for a small firm with high international growth aspirations. |
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Keywords: | |
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