The implications of performance feedback research for understanding antisocial work behavior

This paper explores existing performance feedback models and their implications for understanding antisocial behavior at work. We begin with the presentation of a summary model that outlines constructs and relationships common in current feedback models. Then, we discuss what these constructs and relationships suggest about the occurrence of antisocial responses when negative performance feedback is provided. In addition, we use the performance feedback model to identify areas of research that have been ignored in current conceptualizations of antisocial work behavior.