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Perceived consumer competence of college students: a qualitative exploratory study
Authors:Marie L Lachance
Abstract:Considering the large sums of money young people spend on goods and services and the huge importance marketers grant to them, it is easy to agree on the very important role they play in today's consumer society. Autonomous role enactment involves the attainment of a certain level of performance which implies certain socially desirable behaviours. However, studies about consumer skills are rather sparse. Consequently, we do not know if young people present the necessary abilities to make educated choices, protecting their own interests and exerting their responsibilities as citizens in the community and by this, contributing to balancing the market forces. The data presented are an extract from the qualitative part of a larger study about the consumer skills of French Canadian college students. Thirteen students, aged from 18 to 22 years old, were recruited in three colleges of the Quebec City area through personal contacts with academic members. They participated in semistructured interviews during the months of November and December 2001. During the discussions, they expressed their perceptions of the skills necessary for being an educated consumer, their own level of competence in this area, the general level of competence of people of their age and that of older adults. They identified the most significant agents in their consumer socialisation and detailed the nature and content of these influences. This information implements research in consumer behaviour from a non‐commercial perspective and has helped to plan the quantitative stage of the study which is presently under way. The study is financed by the Social Sciences and Humanities Research Council of Canada.
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