物流文化及其策略实施

从相关组织文化发展的视角出发,围绕物流的核心观念——服务,对物流业的非独立性质进行了研究,认为物流行业的本质文化特征应该在于它的社会服务功能。物流服务业应当在结合自身的复合性以及系统层次性特征的基础上,用一种蕴涵组织文化的服务管理方法对物流业的服务功能进行引导,在有利于物流企业培育各自的核心优势的同时以便对现代物流业的市场化进程有所规范,进而推动物流业持续健康发展。

Logistics Culture and Logistics Cultural Tactics Implementation

This paper uses a new interpretation based on relevant developing pattern of organization culture,focusing on the core conception of Logistics:service,to research the non-independent nature of Logistics Industry,and thinks that the essence cultural characteristic of Logistics Industry should be its social service function.Logistics Industry should be link its compound and hierarchical structure,use a service management method containing organization culture to cultivate their core superiority as well as to ...