Will the Internet Bring Electronic Services to the Home?

Few topics have attracted more hype than the Internet. This article provides a rare long-term perspective. It starts with an account of a century of failed visions and applications: the Internet itself operated in obscurity for two decades. However, in the rest of the article, the author documents why he thinks interactive home services may now at last take off, draws some general lessons from past experience and indicates the next areas for growth.